Refund Policy
We keep refunds fair, transparent, and aligned with usage and service continuity.
Plans are billed for service availability. Partial usage does not qualify for refunds.
Refunds are considered only in case of verified technical failure or service outage.
All refund requests are reviewed by our team to validate the issue and usage details.
Refund approvals are at the sole discretion of Metadock, based on the review outcome.
Please submit refund requests through the contact form for a prompt review.